Sugarsync Crash on Mac OS X 10.7 – Lion

Yesterday, Sugarsync prompted me to install an update. After installation, it complained parts of it was installed separately and refused to run. I uninstalled it via /Applications/SugarSync\ Manager.app/Contents/Resources/SugarSyncUninstaller.command

Then I did a fresh install. Still no luck, it kept crashing. I fired up the Console to see if I can find any errors. I found some errors related to xfsmond, particularly:

10/11/11 5:43:46.788 PM [0x0-0x57057].com.SugarSync.Manager: launchctl: Error unloading: com.sharpcast.xfsmond

I fixed the permissions of the Launch Daemon for it via

sudo chmod 644 /Library/LaunchDaemons/com.sharpcast.xfsmond.plist

And loaded it via

launchctl load /Library/LaunchDaemons/com.sharpcast.xfsmond.plist

Voila, now SugarSync Manager runs fine, no more crashes. Hope this post helps someone…

2 Responses

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  1. Help! I have the same issue, but don’t understand what to do!

  2. 1. Run the Console, it is under Utilities folder in Applications.
    2. If you have the same error, run Terminal, it is also under Utilities.
    3. In the Terminal window, type in:

    sudo chmod 644 /Library/LaunchDaemons/com.sharpcast.xfsmond.plist
    sudo launchctl load /Library/LaunchDaemons/com.sharpcast.xfsmond.plist

    Then simply run the SugarSync Manager. That’s it.

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